Practice Management
Compliance: A Team Effort
Does your practice struggle with low compliance rates?
Practice Management
The Case for Veterinary Midlevel Professionals
This year, the 13th veterinary technician specialty—ophthalmology—was recognized by NAVTA.
Practice Management
Becoming a “Cat-Friendly” Practice
Even though I am a dog and horse lover, I admit that becoming a cat-friendly practice is one of the best changes my clinic has made in the 22 years I have worked there.
Practice Management
How Being Cat Friendly Has Made a Difference in Our Practice
This article from the British journal Feline Focus describes one clinic’s experience in—and benefits from—making the effort to become “feline friendly.
Practice Management
Tips and Tricks to Rev Up Your Client Customer Service Game
Often, veterinary technicians and assistants miss opportunities with clients that could enhance the client relationship and bond, ultimately leading to better patient care.
Practice Management
Starting Veterinary Technician Appointments
After a long day of listening to presentations at the NAVC Conference in Orlando, in a language other than my own, I was lying on the bed in my hotel room, thinking about how I, a young vet tech, had ended up in the United States, far from home.
Practice Management
Helping Pets Enjoy Their Golden Years: The Technician’s Role
With improved wellness care, more pets are reaching their senior years.
Practice Management
So You’ve Been Promoted to Management … Now What?
If you have not been trained as a manager, it can be difficult to make the transition into a management role.