About the Author
Heather is the vice president of people and culture at Partner Veterinary Emergency & Specialty Center. She has 15 years of experience in the veterinary industry on both the medical and leadership sides. She has a VTS certification in anesthesia and analgesia and a master’s degree in industrial and organizational psychology from George Mason University. She uses this knowledge to promote team health and job satisfaction. Heather is dedicated to healing the landscape of veterinary medicine and reinvigorating people’s love and passion for the profession.
Written By This Author

Practice Management
What Is Psychological Safety and Why Do You Need It in Your Hospital?
Research has demonstrated that a psychologically safe workplace positively influences work engagement, team learning, collaboration in efforts to improve patient care quality, and patient safety.
Behavior
Benefits of Medicating Patients for Veterinary Visits
Previsit medication works best when combined with additional interventions, such as lower-stress handling or Fear Free techniques.