{"id":76935,"date":"2024-10-01T00:00:40","date_gmt":"2024-10-01T04:00:40","guid":{"rendered":"https:\/\/todaysveterinarybusiness.com\/?p=76935"},"modified":"2025-08-12T11:19:41","modified_gmt":"2025-08-12T15:19:41","slug":"dea-site-visit-veterinary-clinic","status":"publish","type":"post","link":"https:\/\/navc.sitepreview.app\/todaysveterinarybusiness.com\/dea-lets-talk-drugs-1024\/","title":{"rendered":"A Guide to a DEA Site Visit at Your Veterinary Clinic"},"content":{"rendered":"

One of the most memorable lines in the musical Hamilton<\/em> that stuck with me was when Aaron Burr said to Alexander Hamilton, \u201cTalk less, smile more.\u201d Someone may also interpret that advice as to talk less while listening and that smiling is wise when done authentically. Knowing when to speak and when to listen is critical in veterinary medicine.<\/p>\n

Oversharing can put hospital leaders at risk when regulatory authorities, including the U.S. Drug Enforcement Administration, show up. Anxiety is a natural response when an unannounced inspection occurs, but keeping cool and knowing how to \u201ctalk less and smile more\u201d are the keys to interacting with the DEA. Burr\u2019s lesson is useful in this day and age.<\/p>\n

Your team (not just the DEA registrant) must be prepared if an inspector stops by. The outcome might be determined by how you act, when you smile, what you say and, most importantly, what you don\u2019t say.<\/p>\n

Avoid uttering the following 10 lines and anything similar.<\/p>\n

1. \u201cI Refuse to Sign Form 82.\u201d<\/strong><\/h3>\n

When DEA agents walk in unexpectedly, the last thing you might want to do is permit an inspection. However, the Controlled Substances Act gives the DEA the authority to randomly check registrants at any time to investigate how controlled substances are received, managed, distributed and stored<\/a>. Unless legal counsel instructs you to forbid an inspection, allow the DEA to do its job. If you refuse to sign a notice of inspection (Form 82), you delay the inevitable because the DEA will return with an administrative warrant and some irritated, suspicious agents.<\/p>\n

2. \u201cWhat Is a Biennial Inventory?\u201d<\/strong><\/h3>\n

After you sign DEA Form 82, one of the first documents an agent will request is your most recent biennial inventory<\/a>. It\u2019s one of the most crucial documents in your controlled substance records. The DEA requires your practice to complete a biennial inventory at least every two years. If, after reading this article, you realize you missed the deadline, inventory the drugs now because you\u2019ll be off to a bad start if the DEA shows up tomorrow and you don\u2019t do it. The next worst thing is not knowing what a biennial inventory is.<\/p>\n

3. \u201cWe Don\u2019t Do It That Way\u201d or \u201cWe Did It This Way at My Previous Practice.\u201d<\/strong><\/h3>\n

Don\u2019t tell the DEA how to do things or about someone else\u2019s procedures. Remember that the government makes the rules \u2014 you don\u2019t. The wrong response could also lead the DEA to investigate the practice you mentioned. From the agency\u2019s standpoint, an inspection isn\u2019t \u201cyour way or the highway.\u201d Unless you want to watch the fines escalate, it\u2019s the DEA\u2019s way.<\/p>\n

4. \u201cWhat Will It Cost to Make This Problem Go Away?\u201d<\/strong><\/h3>\n

Bribing public officials is a criminal act. If you think of offering something of monetary value to make the DEA go away, think again. Save the money, or you\u2019ll need it to pay an attorney when you face federal charges and to cover fines for noncompliance.<\/p>\n

5. \u201cThe Registrant Is Never Here,\u201d \u201cI Don\u2019t Know Who You\u2019re Talking About,\u201d or \u201cI Never Met Them.\u201d<\/strong><\/h3>\n

Many veterinary hospitals operate under a DEA practitioner registration for an individual who isn\u2019t consistently on-site. Allowing a facility to use your registration when you\u2019re never there is another article. Nonetheless, if the DEA shows up, don\u2019t volunteer that the registrant is never present. If turnover is high and team members can\u2019t identify the registrant, make sure they know who to ask for help. Discussions about the premise permit holder are important in multiunit practices and should be part of employee onboarding.<\/p>\n

6. \u201cI\u2019m Too Busy\u201d or \u201cI Didn\u2019t Have Time.\u201d<\/strong><\/h3>\n

If the DEA asks for something you don\u2019t possess, the worst response is that you were too busy or didn\u2019t have time for it. The DEA doesn\u2019t like excuses. The agency expects you to make time to understand and adhere to all requirements. Otherwise, you essentially are saying that everything else was more important than controlled substance compliance. You wouldn\u2019t tell the IRS, \u201cI didn\u2019t have time to file my taxes.\u201d<\/p>\n

7. \u201cI Didn\u2019t Know\u201d Or \u201cNo One Explained It in Vet School.\u201d<\/strong><\/h3>\n

The privilege of having a DEA registration comes with the expectation that you understand the rules and requirements. Claiming ignorance is the same as saying you didn\u2019t choose to educate yourself about the responsibilities of being a DEA registrant. \u201cI didn\u2019t know\u201d opens you to further scrutiny. If you don\u2019t know the basics, you definitely don\u2019t understand the more complex issues. Your responsibility as a registrant is to learn about and apply controlled substance rules. \u201cI didn\u2019t know\u201d is a frank admission of guilt.<\/p>\n

8. \u201cYou\u2019re Wrong.\u201d<\/strong><\/h3>\n

Do not argue with the DEA, even if you think you know better. You\u2019re not on a high school debate team. A colleague might have told you that a drug diversion investigator said something different, which could be true because regulations are sometimes vague and open to interpretation. However, don\u2019t make the mistake of telling the DEA the correct way to decipher rules and regulations. Leave those battles for your attorney. The agents might be \u201cwrong,\u201d but they\u2019re still \u201cright,\u201d so don\u2019t be confrontational. You\u2019ll get a chance to contest any complaints filed against you.<\/p>\n

9. \u201cDid You Watch the Game Last Night?\u201d<\/strong><\/h3>\n

Don\u2019t make small talk with the DEA. Being kind and accommodating to others comes naturally, especially when you deal with authority figures, but don\u2019t engage diversion investigators in friendly conversation when they are on-site. DEA agents train at the FBI Academy, and one of the lessons taught there is the art of building rapport. In other words, they learn to elicit information they could use against you. Therefore, don\u2019t offer coffee, ask about their kids or volunteer information that might keep them in your practice longer than they need to be. The veterinary community might function like a family, but it\u2019s all business with the DEA.<\/p>\n

10. \u201cCan I Get a Second Opinion?\u201d<\/strong><\/h3>\n

DEA agents won\u2019t laugh at that question, nor do you when a pet owner says it. Asking for a second opinion essentially says you don\u2019t trust or believe a government agent\u2019s interpretation of the Code of Federal Regulations<\/em>. That\u2019s not the message you want to send when the fine for an infraction starts at $15,981.<\/p>\n

\n

KEY POINTS<\/strong><\/span><\/h3>\n
    \n
  • Do not volunteer information.<\/li>\n
  • Do not make excuses.<\/li>\n
  • Don\u2019t argue or debate.<\/li>\n
  • Don\u2019t make small talk.<\/li>\n
  • Have all required records readily retrievable and available for review.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

    A quick look into a DEA site visit and what to expect in an uncomfortable environment.<\/p>\n","protected":false},"author":23,"featured_media":76936,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"iawp_total_views":0,"footnotes":""},"categories":[525],"tags":[],"class_list":["post-76935","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-october-november-2024","column-lets-talk-drugs","clinical_topics-government-regulations"],"acf":{"hide_sidebar":false,"hide_sidebar_ad":false,"hide_all_ads":false},"yoast_head":"\nA Guide to a DEA Site Visit at Your Veterinary Clinic | Today's Veterinary Business<\/title>\n<meta name=\"description\" content=\"Do you know what to expect during a DEA site visit? 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