{"id":6603,"date":"2019-11-07T16:30:26","date_gmt":"2019-11-08T00:30:26","guid":{"rendered":"https:\/\/todaysveterinarybusiness.com\/?p=6603"},"modified":"2022-06-15T17:45:03","modified_gmt":"2022-06-15T17:45:03","slug":"banfield-program-is-a-success-in-any-language","status":"publish","type":"post","link":"https:\/\/navc.sitepreview.app\/todaysveterinarybusiness.com\/banfield-program-is-a-success-in-any-language\/","title":{"rendered":"Banfield program is a success in any language"},"content":{"rendered":"

Banfield Pet Hospital is going nationwide with a free interpretation service for clients who speak one of 350 languages.<\/p>\n

Tested<\/a> at six Southern California hospitals over the summer, the program connects pet owners by phone with a translator working for a contractor, Lionbridge Technologies. The service is in effect at Banfield\u2019s 1,050 hospitals in the United States and Puerto Rico and to anyone calling Banfield\u2019s client service line, 877-656-7146.<\/p>\n

\u201cWhatever our preferred language, we can all understand the unconditional love we have for our pets,\u201d said Stephanie Neuvirth, senior vice president of people and organization. \u201cAt Banfield, we believe every pet owner deserves culturally competent care.\u201d<\/p>\n

The service is especially helpful in explaining a pet\u2019s diagnosis and treatment needs, Banfield reported.<\/p>\n

As part of an effort to support inclusion and diversity, the company earlier this year relaunched its Spanish-language website, https:\/\/es.banfield.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Banfield Pet Hospital is going nationwide with a free interpretation service for clients who speak one of 350 languages.<\/p>\n","protected":false},"author":45,"featured_media":6604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"iawp_total_views":0,"footnotes":""},"categories":[90],"tags":[],"class_list":["post-6603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online","column-news","clinical_topics-news"],"acf":{"hide_sidebar":false,"hide_sidebar_ad":false,"hide_all_ads":false},"yoast_head":"\nBanfield program is a success in any language | Today's Veterinary Business<\/title>\n<meta name=\"description\" content=\"Banfield Pet Hospital, promoting \u201cculturally competent care,\u201d now offers interpretation services to clients in 350 languages.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Banfield program is a success in any language\" \/>\n<meta property=\"og:description\" content=\"Banfield Pet Hospital, promoting \u201cculturally competent care,\u201d now offers interpretation services to clients in 350 languages.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/navc.sitepreview.app\/todaysveterinarybusiness.com\/banfield-program-is-a-success-in-any-language\/\" \/>\n<meta property=\"og:site_name\" content=\"Today's Veterinary Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/todaysveterinarybusiness\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-08T00:30:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-15T17:45:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/navc.sitepreview.app\/todaysveterinarybusiness.com\/wp-content\/uploads\/sites\/2\/2019\/11\/Translation.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"680\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Louise S. 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