{"id":6315,"date":"2019-09-18T15:06:21","date_gmt":"2019-09-18T22:06:21","guid":{"rendered":"https:\/\/todaysveterinarybusiness.com\/?p=6315"},"modified":"2022-06-15T17:44:55","modified_gmt":"2022-06-15T17:44:55","slug":"employ-a-strategy-to-build-a-happy-team","status":"publish","type":"post","link":"https:\/\/navc.sitepreview.app\/todaysveterinarybusiness.com\/employ-a-strategy-to-build-a-happy-team\/","title":{"rendered":"Employ a strategy to build a happy team"},"content":{"rendered":"

Fifty-two percent of U.S. employees plan to look for a new job in 2019, according to the digital marketing firm Adtaxi. Of those who take part in the hunt, 54% landed their current job less than a year before.<\/p>\n

Why do team members leave your veterinary practice, and how can you get them to stay? Let\u2019s explore.<\/p>\n

1. Recruiting Error<\/h3>\n

Have you heard the butt and seat terminology?<\/p>\n

Wrong butt in the wrong seat:<\/strong> The person does not have the skills and ability to perform the job and does not share the same values as the practice. This is a culture mismatch. The person needs to go, not just for the betterment of the team but also for his or her happiness.<\/p>\n

Right butt in the right seat:<\/strong> The dream employee. I know you have one. These people are excellent at what they do, they have the skills and knowledge to do the job well, and they fit right into your hospital\u2019s culture.<\/p>\n

Right butt in the wrong seat:<\/strong> This employee shares the same values and fits into your hospital\u2019s culture but does not possess the skills or knowledge to perform the job. Is your receptionist dreaming about being a technician? Every time you turn around she is not at her desk but is shaving a cat in the surgery room. This person needs to change her seat to be happy and perform well.<\/p>\n

Wrong butt in the right seat:<\/strong> These people are excellent at what they do, but they do not support the clinic\u2019s culture. This might be the incredible doctor who does not get along with other team members and is rude to customers. No matter how wonderful she is, she can cause you to lose the \u201cdream\u201d employees (those with the right butts in the right seat).<\/p>\n

One of the best ways to test potential candidates is to do a working interview. Let them show how well they can handle the receptionist\u2019s job, shadow a technician or try out the animal care attendant position. Do you have to pay them for the working interview<\/a>? Yes, but you do not have to pay the normal rate for the job, just minimum wage.<\/p>\n

2. The Boss<\/h3>\n

Fifty percent of a typical worker\u2019s satisfaction is determined by the relationship with an immediate supervisor. (Check out \u201cKeeping the People Who Keep You in Business,\u201d by Leigh Branham.) Do you treat your employees with respect? Do you make them feel appreciated? The immediate supervisor plays a huge role in an employee\u2019s professional life.<\/p>\n

Consider these four ways to motivate employees:<\/p>\n