Stacy Pursell
CPC, CERS
Talent Territory columnist Stacy Pursell is the founder and CEO of The Vet Recruiter. She is a workplace and workforce expert who has served the animal health industry and veterinary profession for nearly 25 years.
Read Articles Written by Stacy Pursell
About the only thing worse than failing to hire the job candidate you desire for an open position is completing the long recruitment and onboarding process and then discovering you chose the wrong person. Of course, you might not immediately recognize your mistake, but it will become apparent over a few painful weeks or months. What you need is a comprehensive strategy for selecting the right people. Here are seven steps to take.
1. Define the Job Requirements
The foundation of a successful hiring process lies in establishing unambiguous job requirements. By delineating a role’s responsibilities, qualifications and expectations, you can ensure alignment between a candidate’s capabilities and your practice’s needs. A detailed job description guides you and the jobseeker toward a mutual understanding of the position’s scope and significance.
2. Craft Compelling Job Descriptions
A job description should be more than a list of duties and qualifications. Instead, what a potential applicant reads in a job post should be a persuasive narrative that conveys the role’s value within the organization. By articulating opportunities for growth, impact and personal fulfillment, you can attract qualified candidates inspired by the chance to contribute to your practice’s mission and vision.
3. Screen Resumes Thoroughly
Reviewing a resume goes beyond looking for surface-level qualifications. You must scrutinize it discerningly and detect patterns of achievement, progression and role relevance. By identifying candidates with the requisite skills, experience and success, you can streamline the selection process and allocate resources to engage with the most promising jobseekers.
4. Ask Tough Questions
The cornerstone of a rigorous hiring process is the structured interview, which provides a standardized framework for evaluating a candidate’s suitability. Prepare questions that probe key competencies, experiences and scenarios relevant to the role so you can extract meaningful insights that will inform your hiring decision. Furthermore, a structured format enhances objectivity and consistency, helping to eliminate subjective biases.
5. Assess the Cultural Fit
While technical proficiency is essential, cultural fit is equally pivotal in determining a person’s long-term success within a practice. During the interview process, you should gauge a candidate’s alignment with your company’s values, norms and behavioral expectations. By asking for examples of experiences and past interactions, you can determine whether someone possesses the interpersonal skills and cultural sensibilities necessary to thrive at your organization.
6. Use Assessments and Tests
Supplementing traditional interviews with assessments and tests can provide insight into a candidate’s competency, aptitude and potential for success. Practical exercises and simulated scenarios can give you a better understanding of a person’s capabilities and compatibility. In addition, incorporating objective metrics enhances the predictive validity of hiring decisions, reducing the risk of a bad hire.
7. Don’t Do It Alone
A collaborative approach enriches the hiring process by incorporating the diverse perspectives and expertise of co-workers across your organization. Involving people from different departments and senior leadership ensures an alignment between the hiring decision and your practice’s broader objectives. Also, soliciting input from individuals who would interact with a new hire creates a sense of ownership and investment, enhancing their engagement and buy-in.
ALERT! ALERT!
Hiring and dating are alike in many ways. Here are five red flags that can help you avoid starting a lousy work relationship with a new hire.
1. Mismatched job requirements
A candidate who lacks the essential skills, experiences or qualifications pertinent to a role is a mismatch waiting to happen. Therefore, scrutinize the applicant’s background and credentials to ensure alignment with the job requirements and to reduce the likelihood of underperformance or attrition.
2. Resume and interview inconsistencies
Discrepancies between a candidate’s resume and interview statements might signal deal-breaking issues with honesty, integrity or credibility. Verify the candidate’s claims and examine narratives for coherence and authenticity.
3. Poor cultural fit
A lack of alignment with a business’s culture, values and work ethos can undermine a person’s ability to integrate seamlessly into a team. Assess the applicant’s interpersonal skills, communication style and cultural sensibilities to ascertain compatibility within the work environment.
4. Negative feedback
Adverse responses from past employers and references can indicate potential issues with a candidate’s performance, behavior or suitability. Heed the feedback and investigate further to clarify any concerns and their implications.
5. Limited potential
Candidates who lack enthusiasm, curiosity or ambition might signal limited potential for growth and development. Assess an applicant’s receptivity to learning, adapting and embracing challenges. You should gauge their capacity for long-term success and their ability to support your practice’s objectives.