Today’s Veterinary Business Staff

National Veterinary Services’ Big Chill survey is shedding light on stress management in veterinary settings. The U.K. distribution company asked veterinary professionals how they ensure personal well-being and manage anxious patients.
According to the survey, 93% of veterinarians and veterinary technicians believe prioritizing staff well-being is essential, and 43% say their clinics could do more to improve staff well-being.
The respondents reported using these strategies to improve well-being:
- Taking regular breaks
- Maintaining a manageable workload
- Fostering a supportive environment and positive team culture
- Engaging in out-of-work team activities
- Practicing personal self-care, such as fitness and hobbies
- Expressing gratitude and recognizing co-workers’ hard work
In addition, 92% of veterinarians say they encounter nervous or stressed pets daily. About 8-in-10 use a combination of medications, supplements and recommended handling techniques to calm anxious pets. Additional strategies include:
- Offering treats
- Moving slowly and not rushing
- Staying calm and quiet
- Administering medications and supplements
- Using environmental interventions such as pheromone sprays and body wraps and working in darker, quieter areas
According to National Veterinary Services, the findings highlighted key areas for improving staff well-being and patient care.
The company used the results to create a free downloadable resource for veterinary clients to help anxious pets during visits. It’s available at bit.ly/3X2149O.