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Take Charge

We Will Bounce Back

Practice Management

We Will Bounce Back

COVID-19 tested the ability of practice leaders to adapt to change. The profession will emerge better equipped to tackle the next challenge with optimism and grace.
The Forgotten Team Member

Personal Wellness

The Forgotten Team Member

Outnumbered and full of responsibility, practice managers aren’t immune to the personal struggles afflicting doctors and staff. Solutions are within reach.
You Bring Value to a Practice

Practice Management

You Bring Value to a Practice

Hospital managers have a huge say in a clinic’s financial course and whether the owner achieves an ideal selling price.
What’s your game plan?

Practice Management

What’s your game plan?

You can’t rely on a stroke of luck to get your practice to the next level. Strategic planning and written goals are essential.
Improve the feline experience

Patient Care

Improve the feline experience

Devoting a day to cats and practicing low-stress handling techniques all the time will elevate wellness care in the mind of pet owners and improve veterinary medical care.
How to Avoid a Vaccination Confrontation

Client Communication

How to Avoid a Vaccination Confrontation

You might not be able to change the beliefs of anti-vaxxers, but you can communicate the veterinary perspective.
How to support your doctors

Practice Management

How to support your doctors

Managers should take the lead in finding ways to pay veterinarians more and get them additional free time. Their well-being is at stake.
Stop-gap measures

Staff Training

Stop-gap measures

Your appointment calendar should be teeming with patients but not so crammed that you regularly turn away or turn off clients.
Help Is on the Way

Human Resources

Help Is on the Way

From employee assistance programs to well-being seminars, the practice manager has a number of options for addressing a team member’s actual or potential personal crises.
Family First

Personal/Professional Development

Family First

The logistics surrounding a pregnant and postpartum employee need to be addressed and accommodated.
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