Finance
When Clients Fail to Pay
Be judicious in deciding to whom you’ll grant credit (if anyone).
Client Communication
Getting Back to Basics
If your hospital is underperforming, define your value proposition, diagnose any other problems and make the necessary fixes.
Personal Wellness
Work Less, Play More
Practice managers must learn to free themselves from their job when time off beckons.
Human Resources
Hire Quickly but Sensibly
Skipping critical steps in identifying the best person for your practice will lead to failure.
Practice Management
Lighten Your Load
If you are seriously overworked, sit down with your boss and discuss the hours.
Practice Management
The Balance of Power
Practice managers and associate veterinarians must develop a working relationship built on trust, respect and boundaries.
Practice Ownership
Hands-on Handoffs
Make sure your replacement’s training sessions cover at least the basics of all aspects of your job.
Practice Management
Auditioning for a Job
A working interview can help determine whether a veterinarian or technician’s knowledge and skills are commensurate with their expressed qualifications.