Practice Management

Be an employer of choice

Modest improvements in benefits or pay, or both, can pay off when it comes to recruiting and retaining employees. An incentive program can help.

Practice Ownership

You owe it to yourself

Practice owners need to be fairly compensated. A four-tier formula is the answer.

Practice Management

Pro on ProSal

Production-based compensation, when implemented correctly, is a win-win for the veterinarian and the practice owner.

Practice Management

Be of service

Excellent customer service is not rocket science.

Finance

An inside job

Many embezzlements occur because a practice has not implemented appropriate internal controls.

Finance

Discounts? No!

If you discount your services to senior citizens, military members or firefighters, just stop. Instead, grandfather these clients by continuing their discount, but do not offer one to new clients.

Patient Care

Watch and learn

Having a checklist can help make sure all the information gathered by the team member is communicated to the doctor.

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