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Practice Smarter

Don’t Shortchange Yourself

Finance

Don’t Shortchange Yourself

Practice owners, just like their staff, deserve fair compensation. Revenue is key, of course, but you can increase it by regularly adjusting your fee schedules and eliminating giveaways.
It’s Self-Exam Time

Finance

It’s Self-Exam Time

All hospitals need an occasional health check. Dive into the numbers, inspect the surroundings and review your digital presence to discover what ails your practice.
Who’s managing your practice?

Human Resources

Who’s managing your practice?

Employees can’t run on autopilot. They need proper training, oversight and feedback. You’re not doing your job if policies aren’t enforced and necessary discipline isn’t meted out.
What really, really annoys me

Practice Management

What really, really annoys me

Common mistakes veterinary practice managers make in running their veterinary clinics.
You’re Not a Babysitter

Human Resources

You’re Not a Babysitter

Veterinary practice managers are hired to manage. Often, the best approach is to direct team members to make decisions and resolve conflicts on their own.
Be an employer of choice

Practice Management

Be an employer of choice

Modest improvements in benefits or pay, or both, can pay off when it comes to recruiting and retaining employees. An incentive program can help.
You owe it to yourself

Practice Ownership

You owe it to yourself

Practice owners need to be fairly compensated. A four-tier formula is the answer.
Pro on ProSal

Practice Management

Pro on ProSal

Production-based compensation, when implemented correctly, is a win-win for the veterinarian and the practice owner.
Be of service

Practice Management

Be of service

Excellent customer service is not rocket science.
An inside job

Finance

An inside job

Many embezzlements occur because a practice has not implemented appropriate internal controls.
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