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Opening Shots

Q&A: Shift Work, Medical Errors and Drop-Offs

Practice Management

Q&A: Shift Work, Medical Errors and Drop-Offs

Opening Shots columnist Dr. Ernie Ward answers your questions.
Q&A: Bad Employees, Rude Clients and Restorative Sleep

Personal Wellness

Q&A: Bad Employees, Rude Clients and Restorative Sleep

Sometimes, the best solution is to jettison problem employees.
Q&A: Paycheck Chatter and the Need for Time Off

Finance

Q&A: Paycheck Chatter and the Need for Time Off

Team members tend to know each other’s pay, particularly within their job role.
Hunger Pangs, Bad Behavior and Equipment Envy

Finance

Hunger Pangs, Bad Behavior and Equipment Envy

Whenever workplaces consciously keep employees who are bad for business, the objective is to find a job that reduces their damage.
Tattoos, Stress and Staff Conflict

Client Communication

Tattoos, Stress and Staff Conflict

More veterinary professionals are rejecting staff conflict as unavoidable and demanding better leadership and working conditions.
Q&A: Constructive Criticism, Poor Communication and More

Practice Management

Q&A: Constructive Criticism, Poor Communication and More

Opening Shots columnist Dr. Ernie Ward answers your questions.
Q&A: Staff Strife, Instagram Envy and More

Practice Management

Q&A: Staff Strife, Instagram Envy and More

Staff strife, Instagram envy, obese pets and more. Opening Shots columnist Dr. Ernie Ward answers your questions.
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