Innovation/Technology
Make Your PIMS Work for You
If you are concerned about how a particular PIMS might change the workflow at the front desk and in exam and treatment rooms, ask the question upfront.
Patient Care
Many Happy Returns
By strategically identifying at-risk, past-due patients, the hospital can control the number of vaccine appointments and client messaging.
Patient Care
Crack the Code
You can tap into many diagnostic tools, but remember that each test you run must have a diagnostic value to the pet and client.
Patient Care
To Be Continued …
Pets must be protected year-round to get heartworm disease and other parasitic threats under control.
Practice Ownership
The Can-Do Charter
Review the rules you find during your can’t-do audit and then consider how you might simplify them.
Practice Ownership
Rise Above the Rest
The primary focus in determining your practice’s business model is knowing what pet owners want and value.
Personal/Professional Development
Follow the Leader to Be the Leader
Mentors become highly invested in their mentees timewise, emotionally and by association.
Practice Management
Adapt, Change, Repeat
A manager can influence a team’s behavior but is not responsible for it.