Finance
Play your cards right
Take care when choosing a credit card processor or switching to another one. Fees, rates and contracts vary by company.
Practice Management
Friends in high places
Veterinary clinics are not immune to workplace favoritism. Playing favorites with co-workers might not be illegal, but it can hurt morale and create resentment.
Practice Ownership
What’s your exit strategy?
For practice owners, slapping a “For Sale” sign on your hospital doesn’t cut it. You need to find a buyer who will pay a fair price, accommodate your needs and preserve the culture you built.
Patient Care
Get to the heart of the matter
All the drugs you need to fight heartworm are at your disposal. Now it’s time to educate and advocate.
Merchandising
Who Wants Seconds?
Whether you stock therapeutic diets or partner with an online seller, the goal is the same: owner compliance and steady revenue.
Innovation/Technology
The Future Has Arrived
Call it distributive education or community-based learning. Either way, veterinary students want it and benefit from it, and so do affiliated practices.
Innovation/Technology
Content Rules
A dusty old website is a turnoff to visitors, so spruce it up now to connect with potential clients and engage your regulars.
Client Communication
From Critic to Coach
Turn hostility into harmony by responding proactively, rather than reactively, when conflict arises in the veterinary clinic.