Practice Management
Say No to No-Shows
While some practices are grateful to have no-shows, which they say create breathing room in an already hectic schedule, others respond to the nuisance in a variety of ways.
Client Communication
The 3 Components of Accessibility
Opportunities for proactive patient care are more common than you think.
Innovation/Technology
Make Digital Client Service Stick
Keep pet owners and the veterinary team happy by continuing to digitize six key services.
Veterinary Industry
Six Growing Issues
The veterinary world is getting more complicated. It’s time to embrace change for the good of the profession, clients and patients.
Practice Ownership
Odd Couples
Working alongside a spouse isn’t always wedded bliss, especially when one is a veterinarian and the other an administrator.
Practice Management
Install a Psychological Safety Net
Veterinary practices thrive when team members feel free to admit mistakes, propose ideas and express opinions. A close-mouthed culture does no one any good.
Innovation/Technology
See for Yourself
Telemedicine can enhance what practitioners do in otitis cases and cement client loyalty like nothing else.
Finance
Crowd Pleasers
Group purchasing organizations provide independent practice owners with discounts on products and services, along with other benefits.