Practice Management

Bond With a Pet Trainer

An outside expert can meticulously answer many of the questions your clients pose and prepare pets to be willing participants in veterinary care.

Innovation/Technology

Assisting From Afar

Telemedicine allows veterinarians to communicate with homebound clients, observe patients in a relaxed state and even suggest alterations to the pet’s environment.

Patient Care

Take the Fear Out of Dermatology

You need to get the patient into the clinic, perform diagnostic tests in a nonthreatening manner, set client expectations and schedule follow-ups.

Patient Care

Made to Order

Maximize your home-delivery platform and online pharmacy to get clients the pet behavior products you trust and sell.

Patient Care

Plan B

In the midst of crisis, turn fear and anxiety into clinic opportunities.

Patient Care

Team Up to Tackle Pain

Too many dogs and cats don’t receive needed relief. Hospital staff should use the power of observation and diagnostics to do what is best for the patient and to build client trust.

Personal/Professional Development

7 Strategies for a Fearless Start to 2020

From sedation to communication, much can be done to make a veterinary visit less stressful for pets and their owners. Don’t forget the towels.

Patient Care

The fearless journey of a homeless pet

Veterinary practices should partner with shelter and rescue organizations to ensure that animals are ready for adoption and get the lifelong medical care they deserve. A new Fear Free program can help.

Patient Care

Happy visit, happy business

Client-led, no-charge tours familiarize anxious pets with the hospital environment. Don’t forget the treats.

Personal Wellness

Trust the Process

Reducing fear and stress in patients might require changing the workplace culture. Once you have the team’s attention and buy-in, your clients will take notice.

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