Practice Management
When Should You Hire a Payroll Processor for Your Practice?
Hiring a payroll processor to issue paychecks and compute withholdings, deductions and benefits can save you time.
Practice Management
Q&A: Underperforming Employees, Relief Vets and Motivation
Opening Shots columnist Dr. Ernie Ward answers your questions.
Practice Management
6 Ways to Involve Pet Owners During Veterinary Visits
Involve pet owners during veterinary visits by inviting them inside, coaching them and sometimes going out of your way to assist them.
Practice Management
9 Ways to Effect Change as a New Practice Manager
Fostering trust, enhancing communication, and focusing on team-based approaches will aid in the transition of leadership.
Practice Management
How to Avoid a PR Disaster
Always be ready for the unthinkable and how the news media, your clients and the public will respond.
Practice Management
Jogging Memories
A formal reminder system enhances patient care and client loyalty.
Government/Regulations
Split Decisions
Veterinarians walk a fine line in determining whether tablet-splitting is appropriate as part of a treatment plan.
Practice Management
Return Engagements
Better marketing and multiple communication methods can lure your missing clients.