Practice Management Archives

You Made Me Feel Valued

As my writing assignment comes to an end, I thank you for your trust, collaboration and friendship.

Hiring a vendor to issue paychecks and compute withholdings, deductions and benefits can save you time, money and legal headaches.

Opening Shots columnist Dr. Ernie Ward answers your questions.

Bring pet owners into the fold by inviting them inside, coaching them and sometimes going out of your way to assist them.

Managing change is hard, but it gets easier when the team rallies behind you.

Always be ready for the unthinkable and how the news media, your clients and the public will respond.

A formal reminder system enhances patient care and client loyalty.

Veterinarians walk a fine line in determining whether tablet-splitting is appropriate as part of a treatment plan.

Better marketing and multiple communication methods can lure your missing clients.

Better communication and easier access to your hospital are critical in helping clients fulfill their pet health responsibilities.