Human Resources
What You Need to Know About Recruiting
Choosing a recruiting agency that charges a lower percentage might not always be the best choice.
From the Editor
Out of This World
Scooping up independent veterinary clinics left and right, consolidators are going about it the wrong way, said Ivan “Zak” Zakharenkov, DVM, MBA, the CEO of a new competitor, Galaxy Vets.
Personal Wellness
Q&A: Bad Employees, Rude Clients and Restorative Sleep
Sometimes, the best solution is to jettison problem employees.
Personal Wellness
How to Cultivate a Happier Workplace
The psychological health and safety of all employees should be as important as productivity.
Practice Management
Afloat in a Sea of Opportunity
The old do-all-things-for-all-people practice model is increasingly difficult to work in, lead and administer, and satisfy growing consumer needs.
Practice Management
How Average Are You?
Don’t automatically fear the worst if your practice defies industry benchmarks. You might have good reason to be where you are.
Practice Management
It’s Checkup Time for Your Practice
Bonding rate is the percentage of clients who return within 18 months of their last visit.