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Practice Management

Locked Out of the Exam Room

Innovation/Technology

Locked Out of the Exam Room

Ransomware poses a grave threat to veterinary clinics, but you can defend against it.
Efficiency’s Role in 2026 and Beyond

Practice Management

Efficiency’s Role in 2026 and Beyond

Productivity must be driven by purpose, informed by insight and applied intentionally.
What’s a Leader to Do?

Practice Management

What’s a Leader to Do?

For better or worse, the words and actions of those in charge directly influence the behavior of everyone else.
Weighing the Cost and Value of Relief Vets

Finance

Weighing the Cost and Value of Relief Vets

Warning lights should flash when the compensation paid to fill-in doctors reaches 30% of production.
The Pros of Joining a GPO

Practice Management

The Pros of Joining a GPO

Purchasing products and contracting for services often comes cheaper when independent practices team up for the common good.
Q&A: Cliques, Client Complaints and Same-Day Appointments

Practice Management

Q&A: Cliques, Client Complaints and Same-Day Appointments

Opening Shots columnist Dr. Ernie Ward answers your questions.
Coaching the Talkative Doctor

Practice Management

Coaching the Talkative Doctor

Data will tell you whether your veterinarian needs to speed things up or is doing just fine.
Engaging Gen Z in the Veterinary Workforce

Personal/Professional Development

Engaging Gen Z in the Veterinary Workforce

83% of Gen Zers see mentorship as very important in their careers.
Don’t Let Success Drain You Emotionally

Personal/Professional Development

Don’t Let Success Drain You Emotionally

Establishing personal and professional guardrails protects the owner behind the business. 
Level Up Your Team With Formal Employee Training

Personal/Professional Development

Level Up Your Team With Formal Employee Training

Practices excel and career paths become clearer when employee training is well-defined and not left to the imagination. 
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