Practice Management Archives

Batting a Thousand

The CVPM credential’s 30th anniversary and another milestone highlight how far the practice management field has come.

Bring the team together to figure out your “why?” Then, brainstorm content and decide what you can afford in people and time.

Clinics can save money by buying everything from used autoclaves to castoff ventilators, all refurbished and under warranty.

Opening Shots columnist Dr. Ernie Ward answers your questions.

Accommodating overnight guests can elevate the bottom line, but first, clarify the deeper “why?” and weigh the pros and cons.

Job candidates turn down offers and associates are prone to quit when compensation is out of line and the workplace has culture issues.

Listen closely to a job candidate’s words and make note of what’s not said. Body language can be revealing.

Every team member can choose to be a leader, leverage privilege and power, and be part of the solution.

The odds are your practice is or was a victim of internal theft or fraud.

Sending clients to a trusted retail partner can generate more revenue for you and greater pet owner loyalty.