Letters to the Editor
How to Increase Productivity and Provide More Pet Care
Software and tools that integrate and digitize the veterinary patient’s journey can improve productivity and enhance the level of service.
Practice Management
Long COVID’s Legacy
A pandemic-driven wellness check shows how the veterinary profession can serve clients and team members better.
Practice Management
How Virtual Queuing Streamlines Emergency Care
Digital technology helps improve the client experience, especially during busy times.
Human Resources
Collaboration, Not Competition
Recruiters find more success filling veterinary job openings when they team up with someone on the other side.
Practice Management
Does Your Website Need a Refresh?
Nothing sends a worse message to online visitors than obsolete information, boring photos and broken links.
Practice Management
When Team Members Resist Change
You can train your staff to be more positive during client interaction. Unfortunately, with some, it might take extra work.
Finance
Upon Final Analysis
Price increases drove the veterinary industry in 2022, but what about this year?
Practice Management
Q&A: Team Parties, Absent Vets and Personal Finance
Opening Shots columnist Dr. Ernie Ward answers your questions.