Practice Management
Breaking the Cycle
Taming employee turnover doesn’t happen instantaneously. You must investigate the underlying issues and strive to do better.
Practice Management
A Case Study in Failed Leadership
When supervisors are in conflict and upper management is absent, team members are left feeling stressed, uneasy and neglected.
Practice Management
Q&A: Telemedicine Appointments and Practice Manager Pay
Opening Shots columnist Dr. Ernie Ward answers your questions.
Practice Management
From Conference Buzz to Clinic Reality
Learn to make new ideas stick without fomenting alarm and resistance.
Practice Management
Create a Memorable First Impression
Receptionists — and the people managing them — can make or break the client experience.
Practice Management
Passing the Test
While there’s no one-size-fits-all solution, evaluating the pros and cons of inside and outside lab services can improve your bottom line.
Practice Management
Outmarketing the Big Guys
Bold strategies, personalized care and a community-driven identity can make your independent practice stand out.
Legal Issues
Best Legal Practices for Your Practice
Employment laws pose significant business challenges, but meticulous planning and ongoing compliance mitigate the risks.