Human Resources
Do it differently, for a change
Communicate changes to your team as early as possible in the process, carve out time for discussion, and don’t try to do too much at once.
Human Resources
Put on your thinking cap
Rather than waiting until a situation arises in which a top performer reaches her pay plateau, create a policy on how the situation will be handled, and know which conversations you’ll need to have with the employee.
Human Resources
Filter Your Applicant Pool
Working in an animal hospital seems enticing to typical pet lovers until they discover that the job is as much about customer service as patient care.
Human Resources
Silence the rumor mill
If the gossip is largely about decisions made in the veterinary office, then being more transparent about what’s going on can go a long way in quashing the gossip.
Human Resources
Break the impasse
An employee who refuses to sign typically does so for one of two reasons, or both. First, she may disagree with the contents. Or she might believe the form is invalid without her signature.
Human Resources
A better way to budget bonuses
When times are good, we all prosper. When times are hard, we can weather the storm together.
Human Resources
How #MeToo affects you, too
If your team has a sexual harasser, your practice may be one complaint away from a disaster.
Human Resources
Put some thought into personality assessments
It can be tempting to consider an extraverted person as a “good” employee and an introverted one as less attractive. In reality, people all along the spectrum can make outstanding employees.