Client Communication
Nurture the Bond
The pandemic upset client relationships, but you can still provide good customer service.
Client Communication
Vetster matches pet owners with veterinary advisers
Hundreds of veterinarians and veterinary technicians are available for telehealth consultations.
Client Communication
5 Ways to Best Communicate with Veterinary Clients
Client expectations for both the level and mode of communication are rapidly changing. Don't get left behind.
Client Communication
Advice That Pays for Itself
Cash-strapped clients want to provide appropriate veterinary care for their pets, and many of them are open to frank discussions about money. Be ready to propose a few financial options.
Client Communication
The Choice Is Yours
When it comes to fleas and ticks, clients will be motivated to buy preventives from you if you focus on convenience, cost, compliance and a select number of products.
Client Communication
Reality Checks
With chronic ear disease, follow-up care is essential to a successful outcome. Learn to boost compliance, strengthen the human-animal bond and get your patients feeling like themselves again.
Client Communication
It’s Always About the Money
Fixing a broken leg is simple enough, but the cost of caring for complex medical issues can vary by thousands of dollars. It's important to communicate the costs early.
Client Communication
Prepare for Post-Pandemic Success
Now is a great time to convey your practice’s brand and values through your communication, education and advertising.