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October/November 2022

October/November 2022

Volume 6, Issue 5

View Online
How to Forge a Healthy Workplace Culture

Legal Issues

How to Forge a Healthy Workplace Culture

Frequent communication, detailed job descriptions and all-encompassing employee handbooks put practice owners on firmer legal ground.

Streamlining the Checkout Process

Client Communication

Streamlining the Checkout Process

Reduce anxiety on both sides of the reception desk by adjusting workflows, communicating better with clients and adopting new technology.

A H.O.T. Topic

A H.O.T. Topic

Tweaking to-do and don’t-do lists and supporting better ways to practice can help us leave at a decent hour.

Open for Business

Hospital Construction/Design

Open for Business

Some hospitals are going wall-less, transforming the client experience by keeping pets and people together.

The Art of Kindness in an Imperfect World

Personal/Professional Development

The Art of Kindness in an Imperfect World

Let’s be intentional about how we define success for ourselves.

AI Delivers Results for the Patient and Practice

Innovation/Technology

AI Delivers Results for the Patient and Practice

Image interpretation using artificial intelligence can improve your radiographic services if you follow these six steps.

How to Temper Your Voice and the Client’s

Client Communication

How to Temper Your Voice and the Client’s

Managing difficult conversations gets easier if you substitute defensive responses with empathy and nonjudgmental statements.

Discover Your Secret Sauce

Personal Wellness

Discover Your Secret Sauce

When your inner genius lines up with what you’re doing, you’ll feel more joyful and energetic

Moving Forward in Veterinary Nursing

Personal/Professional Development

Moving Forward in Veterinary Nursing

Professional development requires the team member’s determination and commitment as well as the practice’s support of continuing education.

The Cutting Edge

From the Editor

The Cutting Edge

If you’d like to know what’s coming down the pike in the animal health world, look no farther than the Emerging Companies presentations in Kansas City, Missouri.

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