
Client Communication
Just Say No? No!
When faced with situations that call for a “no” or “not now,” state early in the conversation that you want to help and will try to do whatever you can to assist the pet owner.
Veterinary Industry
A Virtual Reality
Investors are flocking to veterinary telehealth through management services companies despite the legal hurdles.
Personal Wellness
A Profession in Search of Hope
Veterinarians are accustomed to difficult conversations.

Practice Management
How Average Are You?
Don’t automatically fear the worst if your practice defies industry benchmarks. You might have good reason to be where you are.