Practice Management
Onward and Upward
Forced to adjust amid the pandemic, we proved we’re capable of radical change. We can do a lot more, from pushing for portable licensure to embracing asynchronous learning.
Pet Insurance
Insurance Assurance
Clients will follow your lead if you show confidence in pet health insurance. Veterinary teams need to choose a couple of favorite companies and brush up on policy basics. Appointing a point person is a good idea.
Patient Care
Take the Fear Out of Dermatology
You need to get the patient into the clinic, perform diagnostic tests in a nonthreatening manner, set client expectations and schedule follow-ups.
Innovation/Technology
There’s an App for That
Communicating with clients and seeing patients remotely has never been easier.
Veterinary Education
The Post-COVID Learner
Change is coming to traditional veterinary education. Colleges long isolated from each other would do well to share resources, expand online teaching, embrace distributive clinical training and even rethink admissions requirements.
Human Resources
You Can Help
Recognizing signs of mental distress in team members is the first step in getting them the assistance they might urgently need.
Client Communication
Reality Checks
With chronic ear disease, follow-up care is essential to a successful outcome. Learn to boost compliance, strengthen the human-animal bond and get your patients feeling like themselves again.