Practice Management
Draw a Line When Online
Learn to safeguard your practice’s social media channels and encourage positive client interaction.
Diversity and Inclusion
The Journey to Allyship
When we get out of our comfort zone, we are in the space of optimal learning, growth and impact.
Client Communication
Distant Docs
As the demand for virtual care grows, veterinary professionals find more work-from-home opportunities.
Personal Wellness
Work Less, Play More
Practice managers must learn to free themselves from their job when time off beckons.
Client Communication
The Power of a Question
A client’s simple “yes” and “no” responses often won’t get the job done if you aim to improve loyalty and compliance.
Practice Management
Q&A: Firings, Hirings and Broken Equipment
Opening Shots columnist Dr. Ernie Ward answers your questions.
Practice Management
6 Ways to Reduce No-Shows
Do you find yourself saying, “I can’t believe Bella’s owner didn’t have the courtesy to call and let me know they weren’t coming to the appointment”?