Finance
Problem-solving
Do too many clients reject your diagnostic recommendations? Poor staff buy-in and communication shortfalls might be why.
Innovation/Technology
Hidden gems
Veterinary hospitals get more out of their practice management systems, and generate more revenue, when they tap into underutilized software features.
Hospital Construction/Design
A great idea
“Stay Young at Heart” [April/May 2019] is a terrific article, which I have shared with all of our DVMs and leadership team to discuss.
Practice Management
Be an employer of choice
Modest improvements in benefits or pay, or both, can pay off when it comes to recruiting and retaining employees. An incentive program can help.Personal/Professional Development
An unfair selection process
I graduated from Purdue University in May 2018 with a bachelor’s degree in animal science and a concentration in pre-veterinary medicine.
Veterinary Industry
Are you ready for USP 800?
The clock is ticking on implementation of new guidelines designed for the proper handling of hazardous drugs in oncology and other settings.
Client Communication
Choose your words carefully
Clients don’t respond well to lectures. Strive to partner with them for the good of the patient, and remember to ask open-ended questions to jump-start conversations.
Veterinary Industry
Confessions of a swine veterinarian
When a weird case presents, sometimes the best a surgeon can do is rely on hard-earned talent and intuition.Veterinary Nursing
We’re not second class
In a distasteful attempt at a rebuttal, Mark Cushing’s response to Liz Hughston’s request to end the poorly performing title creep was demeaning, yet laughable at best.