Practice Management

Say No to No-Shows

While some practices are grateful to have no-shows, which they say create breathing room in an already hectic schedule, others respond to the nuisance in a variety of ways.

Practice Management

Crunch Time

At what point does a practice manager’s backup role detract from the business?

Finance

Build a Financial Foundation

Don’t consider investing until your financial house is in order.

Staff Training

Better Safe Than Sorry

When a team member is dealing with a personal issue outside the workplace, privacy issues should take a backseat to workplace safety.

Personal Wellness

Stop Doing Your Best

The reason for limiting the effort we put into most activities is so that we have the energy to do more than the minimum.

Personal/Professional Development

Feel the Warmth

Take a little more time to feel the warmth.

Patient Care

Mention the Unmentionables

Not addressing end-of-life services on a hospital website sends a message that death is an “unmentionable.”

Innovation/Technology

It’s All Coming Into Focus

Expanding the use of veterinary technicians will require practices to do a better job of delegating responsibilities.

Personal/Professional Development

‘Just’ a GP

By honoring GPs, might we better embrace preventive care, resulting in healthier patients, healthier doctors and healthier teams?

Practice Management

Q&A: Constructive Criticism, Poor Communication and More

Opening Shots columnist Dr. Ernie Ward answers your questions.

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