Staff Training
Is your training program a train wreck?
It is important to become familiar with personality types so that you understand how to maximize your communication to each type.
Finance
Client financing pays dividends
Clients can quickly and easily apply for financing themselves, often from a smartphone.
Pet Insurance
How pet insurance may save your career
Pet insurance can’t eliminate every problem, but it can help you avoid some of them.
Government/Regulations
Constrained in Kentucky
Politics & Policy columnist Mark Cushing, in his analysis of abuse reporting laws in all 50 states, misstated the current state of abuse reporting in Kentucky [“Great expectations,” December 2017/January 2018].
Human Resources
Put some thought into personality assessments
It can be tempting to consider an extraverted person as a “good” employee and an introverted one as less attractive. In reality, people all along the spectrum can make outstanding employees.
From the Editor
Your Opinion Matters
If you’re like me, when you finish an online article about some controversial topic, you zip to the comments section to see what other readers think about the issue at hand.
