
Patient Care
Tulsa Tough
Marina Animal Clinic is a high-volume, no-appointment-necessary urban hospital that attracts a broad range of clients and many sad cases. The practice manager’s steady hand keeps the staff focused.
Practice Management
Mercenaries and Missionaries
Consolidators who push profits first leave veterinary teams feeling neglected, leading to less-than-optimal pet care and reduced profits.
Social Media
Less Ringing, More Appointments
Facebook, Google, Instagram and even business review platforms can streamline the booking process and free up your staff.
Practice Management
A Lasting Impression
A manager who delegates properly will create a veterinary team that performs autonomously and confidently.
Government/Regulations
What’s Next for Telemedicine?
The evidence shows there’s no reason for anyone to fret about veterinary virtual care. It’s safe, effective, in demand and here to stay.
Practice Management
Install a Psychological Safety Net
Veterinary practices thrive when team members feel free to admit mistakes, propose ideas and express opinions. A close-mouthed culture does no one any good.
Innovation/Technology
See for Yourself
Telemedicine can enhance what practitioners do in otitis cases and cement client loyalty like nothing else.
Innovation/Technology
The Automation Evolution
Robot team members? Expanded use of artificial intelligence in veterinary education and diagnostics? Get ready.