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August/September 2023

August/September 2023

Volume 7, Issue 4

View Online
Q&A: Second Chances, Confrontations and the Fee Talk

Client Communication

Q&A: Second Chances, Confrontations and the Fee Talk

Opening Shots columnist Dr. Ernie Ward answers your questions.
Short-Term Terms

Legal Issues

Short-Term Terms

Relief veterinarians must understand the legal language in any employment contract they negotiate or sign.
Get the Most From Your Estimates

Client Communication

Get the Most From Your Estimates

Remember, your client and veterinary practice are on the same side. Both of you want what’s best for the pet.
Learning to Leverage Your Team

Practice Management

Learning to Leverage Your Team

Smart doctor and staff scheduling can improve a veterinary practice’s efficiency and boost income.
3 Ways to Motivate Your Team

Personal/Professional Development

3 Ways to Motivate Your Team

Your actions can boost everyone’s performance when incentive is running on empty.
Building a Case for Construction Counsel

Legal Issues

Building a Case for Construction Counsel

Being penny-wise is pound-foolish for practice owners who forgo expert contract advice.
Hopepunk Rebellion

Personal/Professional Development

Hopepunk Rebellion

Let’s cultivate a counterculture of hope and optimism.
Home Is the Emerging Care Site

Innovation/Technology

Home Is the Emerging Care Site

With the assistance of technology, veterinary clients are playing prominent roles in monitoring pet health. 
The Triage Technician

Patient Care

The Triage Technician

Establishing a system of protocols allows a veterinary practice to handle urgent calls efficiently.
My Inner-City Start

Practice Ownership

My Inner-City Start

An older hospital in a not-so-good part of town can sometimes be a good investment.
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