Client Communication
Compliance Defiance
To get patients on track with preventives, you need to understand why owners shun your parasite-fighting recommendations in the first place.
Client Communication
How to Deliver Bad News to Clients
Empathy and transparency are paramount in any conversation about troubling matters involving a patient.
Human Resources
From Bad to Worse
Taking the time to make a good hiring decision saves money in the long run.
Letters to the Editor
Using Technology to Address Gender Equality in the Veterinary Profession
Sadly, the gender pay gap very much persists, even after controlling for factors such as experience, specialty and practice type.
Innovation/Technology
Your New Intern: ChatGPT
Use artificial intelligence to enhance your practice’s marketing campaigns, but remember to scrutinize the results.
Letters to the Editor
To Accommodate Growth, We Must Change
An effective solution is providing new veterinarians with innovative training programs and the opportunity to work while they learn.
From the Editor
Silver Linings
I’m sure most of you didn’t hear about my wife, Deanne, and the horrific injury she suffered while we vacationed in Costa Rica in late May.
Client Communication
Doctor, What Would You Do?
Accuracy and collaboration help us navigate the fear of misguidance.