
Pet Insurance
How to Evaluate the Value of Pet Insurance
Among the questions a practice owner should ask about a pet health insurer: Is the deductible defined as per incident or per policy year?
Personal/Professional Development
What Is Professionalism?
Effective leaders build a culture of professionalism by shifting the focus beyond the value (why) to what it looks like in action.
Personal/Professional Development
A Better Solution
I enjoyed Mark Cushing’s article “4 Threats to Sustained Growth” [June/July 2021].

Veterinary Nursing
Calling All Superheroes
With an assist from technology, we can maintain and improve the deep client-doctor relationships for which our profession is known.
Practice Ownership
Unfinished Business
If you are a practice owner who does not own your building, seriously look at purchasing the real estate.
Innovation/Technology
Open Your Mind to AI
As technology advances, more and more veterinary practices are turning to artificial intelligence for clinical support, keeping more radiology services in-house.
Government/Regulations
Risky Business
OSHA standards outline many of the protocols for handling hazardous waste.
Innovation/Technology
Make Your PIMS Work for You
If you are concerned about how a particular PIMS might change the workflow at the front desk and in exam and treatment rooms, ask the question upfront.