Innovation/Technology
The state of the VCPR
Veterinarians are not required to report to their state veterinary medical board when they’ve established a VCPR with a particular animal owner.
Veterinary Industry
What vets want
We don’t have a shortage of veterinarians with regard to the number of veterinarians out there [“The Ripple Effect,” June/July 2018].
Finance
When Selling to an Associate Makes Sense
When an associate veterinarian buys the practice, the seller usually has a greater ability to negotiate the most important benefits.
Client Communication
Resolve to solve
Mastering effective conflict resolution is a lifelong process, one continually fine-tuned through each experience and inevitable misstep.
Practice Management
Why do team members leave you?
Top-shelf employees will not tolerate forever being dragged down by others who break the rules or don’t pull their weight without consequence.
Practice Ownership
Know when to fold ’em
Ideally, you want to sell your practice for maximum profit, with minimal disruption and at a time that works best for you.
Staff Training
A cool reception
It’s not uncommon for clients to become more loyal when the veterinary team helps a pet owner successfully move through a challenging customer experience.
Diversity and Inclusion
Fairness and equity for all
We largely aim to create societies in which people are treated equally, irrespective of race, gender identity, socioeconomic and geographic background, ability, or any other difference. However, being fair and equitable requires some work.