Innovation/Technology
How Big Data Is Changing the Industry
Don’t get left behind in capturing and refining information that can help you better manage your practice and grow your business.
Human Resources
Why Exit and Stay Interviews Matter
An in-depth conversation with a departing or current team member can unearth what is and isn’t working well at your practice.
Personal/Professional Development
Taking Feedback With Grace
Manage your head and nervous system during frank conversations and then decide how to respond.
Business Insurance
6 Major Risks to Your Business
Practice owners should proactively manage ever-evolving threats. Insurance can help.
Human Resources
How to Craft an Attendance Policy
Clearly define expectations and the penalties for unexcused tardiness and absences. In some cases, incentives could reinforce good habits.
Finance
Save and Secure
A new federal law presents more retirement planning opportunities for veterinary practices and team members.
Government/Regulations
What to Watch for in Employment Law
Noncompete agreements appear headed for extinction. Also, look for changes to independent contractor rules.
Practice Management
Patch the Cracks in Your Patient Base
Too many pet owners are forgoing veterinary care, but you can get them into your practice with dogged determination.