Diversity and Inclusion
The Great Political Divide
No one wants to be in spaces where our identities or political ideologies are unwelcome.
Client Communication
It’s About Time
An easy way to fix inefficient client communications is team training.
Practice Ownership
Follow the Money
Practice ownership only pays off financially and in other ways if you have the right practice at the right time and at the right price.
Client Communication
Tattoos, Stress and Staff Conflict
More veterinary professionals are rejecting staff conflict as unavoidable and demanding better leadership and working conditions.
Patient Care
Complement With a Supplement
Can supplements be a profit center for veterinary practices or should we just stick to legend drugs?
Personal/Professional Development
The Upside of Letting Go
When goals and deadlines are treated as inflexible absolutes, they can lead people to behave in ways that don’t make sense.
Innovation/Technology
Improve Your Feel for Fees
Not raising your fees annually or every six months is not a sound business decision.
Pet Insurance
Seize the Opportunity
Some pet insurance companies are seeing major surges in activity since COVID hit.