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April/May 2019

April/May 2019

Volume 3, Issue 2

View Online
Find the root cause

Patient Care

Find the root cause

Fearful and anxious body language is not always behavioral in origin. In some cases, disease is the culprit.
Activate Your Latent Superpower

Personal/Professional Development

Activate Your Latent Superpower

When we are sincerely curious, we unlock new fields of possibilities.
Friends in high places

Practice Management

Friends in high places

Veterinary clinics are not immune to workplace favoritism. Playing favorites with co-workers might not be illegal, but it can hurt morale and create resentment.
7 must-do’s before you sell

Legal Issues

7 must-do’s before you sell

Potential hospital buyers want to see everything, from contracts to liens. Your advisers will play key roles in the process.
Be a number cruncher

Finance

Be a number cruncher

Analyzing income-to-expense ratios will help unlock profits. A detailed chart of accounts and benchmark reports are good starting places.
Keep the peace

Human Resources

Keep the peace

Successful conflict management requires knowing when to act, what to say and when to sit everyone down for a little coaching.
What’s your exit strategy?

Practice Ownership

What’s your exit strategy?

For practice owners, slapping a “For Sale” sign on your hospital doesn’t cut it. You need to find a buyer who will pay a fair price, accommodate your needs and preserve the culture you built.
You owe it to yourself

Practice Ownership

You owe it to yourself

Practice owners need to be fairly compensated. A four-tier formula is the answer.
A Crash Course on Auto Insurance

Business Insurance

A Crash Course on Auto Insurance

Make sure your practice is adequately covered for different types of vehicle classifications and situations.
Stop-gap measures

Staff Training

Stop-gap measures

Your appointment calendar should be teeming with patients but not so crammed that you regularly turn away or turn off clients.
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