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April/May 2019

April/May 2019

Volume 3, Issue 2

View Online
Raise your standards

Client Communication

Raise your standards

Authentic, personalized client service will differentiate your practice.
It Was Meant to Be

Diversity and Inclusion

It Was Meant to Be

“Mentern” relationships between baby boomers and millennials allow for the exchange of knowledge and the smooth handoff of the veterinary profession from one generation to the next.
Courtrooms and Exam Rooms

Legal Issues

Courtrooms and Exam Rooms

As legislators in three states ponder awarding non-economic damages to pet owners, the veterinary profession needs to get to the bottom of what is troubling nurses.
In Support of ‘Nurses’

From the Editor

In Support of ‘Nurses’

It’s no secret the North American Veterinary Community, publisher of this journal, is a fervent supporter of the Veterinary Nurse Initiative.

What is your practice IQ?

Practice Management

What is your practice IQ?

The higher the percentage of insured patients in your practice, the more care clients will approve and the healthier your clinic will be financially.
Unsung pioneers in veterinary hospice

Practice Management

Unsung pioneers in veterinary hospice

Thank you for publishing Dr.

Stay young at heart

Hospital Construction/Design

Stay young at heart

Adjust your thinking and your hospital to appeal to millennials.
Play your cards right

Finance

Play your cards right

Take care when choosing a credit card processor or switching to another one. Fees, rates and contracts vary by company.
The Forgotten Feline

Patient Care

The Forgotten Feline

Too many veterinary practices focus on dogs in their marketing efforts. Cats and their owners deserve your attention.
Where ideas take root

Innovation/Technology

Where ideas take root

The Veterinary Entrepreneurship Academy is training the next generation of veterinary business leaders.
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