
Innovation/Technology
Show the love
Veterinary medicine is so dead set on acquiring new clients that we hardly stop to tell existing clients how much we appreciate them.
Patient Care
The fearless exam room
Newer philosophies call for avoiding high-pitched baby talk when working with a canine patient and adding a soft, lower frequency music source inside the exam room.
Patient Care
Do we really need more dogs?
The article “The Looming Dog Shortage” [February/March 2018] left me incredulous, as the author noted in the beginning paragraphs.

Innovation/Technology
Shared responsibility
Smaller businesses usually do not have the dedicated personnel, budgeted resources or the management focus needed to carry out a comparable vendor management program. However, the smallest company can take steps to help manage third-party cyber risk.
Merchandising
Do the math
Once the cleanup and consolidation are complete, the next step is to physically count what you have on hand.
Human Resources
Silence the rumor mill
If the gossip is largely about decisions made in the veterinary office, then being more transparent about what’s going on can go a long way in quashing the gossip.
Veterinary Industry
PetsPAC packs a political punch
A PAC has never represented companion animal interests in the states, despite thousands of bills of interest being introduced every year in legislatures around the United States.
Innovation/Technology
The Changing Veterinary Landscape
We are entering a time of universal access to animal health care.