About the Author
Dr. Peter Brown is president and co-founder of Cara Veterinary, a network of family-owned veterinary hospitals.
Written By This Author

Finance
Problem-solving
Do too many clients reject your diagnostic recommendations? Poor staff buy-in and communication shortfalls might be why.
Client Communication
Revisit vaccinations
Don’t promote routine exams as merely a time for shots. Use the occasions as an opportunity to practice preventive medicine and to detect early signs of disease.
Practice Ownership
What’s your exit strategy?
For practice owners, slapping a “For Sale” sign on your hospital doesn’t cut it. You need to find a buyer who will pay a fair price, accommodate your needs and preserve the culture you built.
Client Communication
We Need a Compliance Alliance
Pets and their owners are best served when the practice is united on flea and tick solutions and committed to a terrific customer experience.