About the Author
Debbie Boone is the owner of 2 Manage Vets Consulting and the 2022 president of VetPartners. She has worked in the veterinary profession for more than 35 years as a practice manager, consultant and speaker. She enjoys improving both workplace culture and the well-being of veterinary professionals. She hosts “The Bend,” a vodcast that invites guests to share stories of resilience over adversity. Learn more at dboone2managevets.com
Written By This Author

Patient Care
A Diabetes Success Story
One cat owner, guided by her veterinary-aware daughter, responded appropriately when the clinical signs pointed to a likely diagnosis.
Practice Management
Hold On to Your Clients
Retaining pet owners is more challenging in a fragmented market, but you’d do well to be transparent about vaccine prices, send multiple reminders and launch a subscription wellness plan.